Course curriculum

  • 1

    Getting Started

    • A message from your instructor Dean Toovey

    • How to use this course

    • How to access your MasteringITFast templates and resources

    • Before we begin...

  • 3

    Introduction

    • Process - Introduction to Best-Practice Frameworks in MIF

  • 4

    Task #1 - Control a Process

    • Process 1.1 - Introduction to Controlling a Process

    • Process 1.2 - Headlines - 5 Secrets of Process Control

    • Process 1.3 - Details

    • Process 1.4 - Summary

    • Process 1.5 - Practical How To

    • Process 1 - Control a Process Presentation

    • Process 1 - Resource Downloads

  • 5

    Task #2 - Create a Process

    • Process 2.1 - Introduction to Creating a Process

    • Process 2.2 - People First

    • Process 2.3 - Headlines - A.C.T.

    • Process 2.4 - Details

    • Process 2.5 - Practical How To

    • Process 2 - Create a Process Presentation

    • Process 2 - Resource Downloads

  • 6

    Task #3 - Change a Process

    • Process 3.1 - Introduction to Changing a Process

    • Process 3.2 - Agile Change

    • Process 3.3 - Headlines

    • Process 3.4 - Details

    • Process 3.5 - Summary

    • Process 3.6 - Practical How To

    • Process 3 - Change a Process Presentation

    • Process 3 - Resource Downloads

  • 7

    Task #4 - Control Technology

    • Process 4.1 - Introduction to Controlling Technology

    • Process 4.2 - Story of Pareto

    • Process 4.3 - Headlines - 5 C's of Technology Control

    • Process 4.4 - Details

    • Process 4.5 - Summary

    • Process 4.6 - Practical How To

    • Process 4 - Control Technology Presentation

    • Process 4 - Resources Downloads

  • 8

    Next steps

    • Before you go...